Your stay in the entire facility is at your own risk.

Adolescents up to the age of 15 are only permitted to enter if accompanied by an adult (except Hammam Bern Bern, admission from the age of 16). The Spa and Sauna area is available to you from the age of 16. Bathing, Sauna and Spa operations end 30 minutes before the facility closes.

It is not permitted to enter the bathing, Sauna and spa facilities in street clothes and shoes. Our employees are entitled to ask you to leave the facility immediately in the event of indecent behaviour or violation of the house rules and, if necessary, to ban you from the premises. Your Admission ticket will then be invalidated and will not be refunded.

You are liable for any soiling or damage, or in the case of minors, their parents or legal representatives.

Admission is valid for a single entry, it is not possible to use the admission several times in one day. Refunds are not possible.

For safety reasons, we ask you to store your clothes and bags in the lockable changing room lockers. It is not permitted to take bags anywhere in the facility, including the bathing, Sauna and Spa areas.

We accept no liability for the loss of valuables, money and items of clothing. Neither do we accept any liability for damage to or loss of visual aids, watches, jewellery, personal clothing, etc.

If a chip or cloakroom key is lost, an administration fee of CHF 50 will be charged.

Lost chip tapes with multiple entries will not be refunded (impersonal).

Sexual activities in the entire facility are prohibited and will result in a charge of CHF 200.

Smartphones, mobile phones and cameras are prohibited in the entire facility. The use of e-readers and audio devices is permitted.

Smoking is not permitted in the entire complex.

If you have heart or circulatory problems or are pregnant, we recommend that you consult your doctor beforehand about a suitable bathing time. If you have open wounds or infectious diseases, you must refrain from visiting.

For the safety of all guests, it is not permitted to bring in glass bottles or glass containers.

Self-brought food and drinks are not permitted in the entire facility. Chewing gum is prohibited.

Use of the showers is obligatory before the first bath.

The pool is a place for rest and relaxation. Disturbing other guests by splashing, jumping in, making noise and running around is not permitted.

The use of water play equipment such as balls, fins and swimming goggles is not permitted.

Sauna area: No sweat on the wood - please use a sufficiently large cloth. Please maintain absolute silence in the fireplace relaxation room. Moderate conversation is permitted in the Sauna Lounge.

Spa area: No sweat on the wood - please use a sufficiently large cloth. Please maintain absolute silence in the canopy relaxation room. Moderate conversation is permitted in the Bistro Lounge.

The facility will remain closed during the maintenance work. You can find more information on our website.

In the Sauna and Spa area, it is not permitted to wear swimwear in the Steam baths and Saunas for hygiene reasons. Outside these areas, you must cover your private parts with a towel or bathrobe.

You may only wear the underwear provided by us in the entire Spa area. Please do not use private underwear.

It is forbidden to reserve sunbeds or seats. Our employees are instructed to clear away personal laundry when sunbeds are not occupied.

In the event of a thunderstorm with lightning, you must leave the pool (indoor and outdoor pool). Admission fees will not be refunded.

Rental linen is provided. Theft of rented linen will result in a report to the police.

In the bathing area, men wear swimming trunks or swimming shorts, women wear a bikini or swimming costume. Burkini swimming costumes are permitted. The wearing of underwear under swimwear is not permitted.