Tips and rules of behaviour for your visit
1. own responsibility
Your stay in the entire facility is at your own risk.
2. age regulation
Adolescents up to the age of 15 are only permitted to enter if accompanied by an adult (except Hammam Bern Bern, admission from the age of 16). The Spa and Sauna area is available to you from the age of 16. Bathing, Sauna and Spa operations end 30 minutes before the facility closes.
3. rules of behaviour and house ban
It is not permitted to enter the bathing, Sauna and spa facilities in street clothes and shoes. Our employees are entitled to ask you to leave the facility immediately in the event of indecent behaviour or violation of the house rules and, if necessary, to ban you from the premises. Your Admission ticket will then be invalidated and will not be refunded.
4 Liability for damage
You are liable for any soiling or damage, or in the case of minors, their parents or legal representatives.
5. validity of the Admission
Admission is valid for a single entry, it is not possible to use the admission several times in one day. Refunds are not possible.
6. storage of personal belongings
For safety reasons, we ask you to store your clothes and bags in the lockable changing room lockers. It is not permitted to take bags anywhere in the facility, including the bathing, Sauna and Spa areas.
7. exclusion of liability for valuables
We accept no liability for the loss of valuables, money and items of clothing. Neither do we accept any liability for damage to or loss of visual aids, watches, jewellery, personal clothing, etc.
8. loss of chip or cloakroom key
If a chip or cloakroom key is lost, an administration fee of CHF 50 will be charged.
9. chip tapes with multiple entries
Lost chip tapes with multiple entries will not be refunded (impersonal).
10. prohibition of sexual acts
Sexual activities in the entire facility are prohibited and will result in a charge of CHF 200.
11. prohibition of photography and electronics
Smartphones, mobile phones and cameras are prohibited in the entire facility. The use of e-readers and audio devices is permitted.
12. smoking ban
Smoking is not permitted in the entire complex.
13. health advice
If you have heart or circulatory problems or are pregnant, we recommend that you consult your doctor beforehand about a suitable bathing time. If you have open wounds or infectious diseases, you must refrain from visiting.
14. glass ban
For the safety of all guests, it is not permitted to bring in glass bottles or glass containers.
15. own food and chewing gum
Self-brought food and drinks are not permitted in the entire facility. Chewing gum is prohibited.
16. showering before the bath
Use of the showers is obligatory before the first bath.
17. calm and consideration
The pool is a place for rest and relaxation. Disturbing other guests by splashing, jumping in, making noise and running around is not permitted.
18. prohibition of water play equipment
The use of water play equipment such as balls, fins and swimming goggles is not permitted.
19. rules in the Sauna and Spa area
Sauna area: No sweat on the wood - please use a sufficiently large cloth. Please maintain absolute silence in the fireplace relaxation room. Moderate conversation is permitted in the Sauna Lounge.
Spa area: No sweat on the wood - please use a sufficiently large cloth. Please maintain absolute silence in the canopy relaxation room. Moderate conversation is permitted in the Bistro Lounge.
20. revision closures
The facility will remain closed during the maintenance work. You can find more information on our website.
21. swimwear in the Sauna and Spa area
In the Sauna and Spa area, it is not permitted to wear swimwear in the Steam baths and Saunas for hygiene reasons. Outside these areas, you must cover your private parts with a towel or bathrobe.
22. use of the Spa laundry
You may only wear the underwear provided by us in the entire Spa area. Please do not use private underwear.
23. no reservation of berths
It is forbidden to reserve sunbeds or seats. Our employees are instructed to clear away personal laundry when sunbeds are not occupied.
24. behaviour during thunderstorms
In the event of a thunderstorm with lightning, you must leave the pool (indoor and outdoor pool). Admission fees will not be refunded.
25. rental linen and theft
Rental linen is provided. Theft of rented linen will result in a report to the police.
26. swimwear
In the bathing area, men wear swimming trunks or swimming shorts, women wear a bikini or swimming costume. Burkini swimming costumes are permitted. The wearing of underwear under swimwear is not permitted.